Introduction
‍A-Plus Home Health Agency, LLC ("we," "our," or"us") is committed to protecting the privacy of our patients,clients, and visitors. This Privacy Policy outlines how we collect, use,disclose, and safeguard your information when you visit our website, use our services, or communicate with us via text messages.Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

‍We may collect personal information that you voluntarily provide to us when you:
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- Schedule an appointment or request services
- Fill out forms on our website Contact us via email, phone, or text message.
- SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.
- Subscribe to our newsletters or other communications

The types of personal information we collect may include:
- Name Contact information (phone number, email address, home address). Health information relevant to your care Payment information.

Automatically Collected Information

‍When you visit our website, we may automatically collect information about your device and browsing activity, including: IP address Browser type and version Pages you visit on our website Time and date of your visit .
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‍How We Use Your Information

‍We use the information we collect for various purposes, including: To provide and manage our home health care services To communicate     with you, including sending appointment reminders, updates, and health-related information via text messages To process payments and billing To improve our website and services To comply with legal obligations.

Text Messaging

‍By providing your phone number and opting in to receive text messages,you consent to receive SMS messages from us regarding your health care,appointments, and other services. We use text messaging as a convenient way to communicate important information.

Opting Out: You may opt out of receiving text messages at any time by replying "STOP" to any text message you receive from us. Please note that opting out of text messages may affect your ability to receive timely information about your care.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy. We may share your information with: Health care providers and professionals involved in your care Third-party service providers who assist us in operating our website and services Legal authorities, if required by law or to protect our rights.

‍Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including: The right to access the personal information we hold about you The right to request corrections to your personal information The right to request the deletion of your personal information, subject to legal requirements. To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

Contact Us
‍If you have any questions or concerns about this Privacy Policy or our practicesregarding your personal information, please contact us at:

A-Plus Home Health Agency, LLC
5311 Northfield Rd. Suite 420
Bedford Heights, OH 44146
‍serviceteam@aplushha.com
(440) 252-9898